We at WAKU Prints are committed to providing you with high-quality products and ensuring your complete satisfaction.

Please inspect your order upon reception and contact us within 3 days if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right. 

If, for any reason, you are not satisfied with your products, please let us know within 7 days of receiving your order. You can reach out to us by email or live chat.

Please note that we will be unable to replace or refund any orders brought to our attention after 7 days from the confirmed delivery by our carriers.

In some cases, we may require your assistance to address any issues with your order. We may ask for a photo or ask for you to send back the unused transfer to ensure we understand the issue with the transfers before reproducing an order to ensure we make it right.

 We are dedicated to providing you with excellent service and guaranteeing your full satisfaction with your order.

Encountering problems with your order? Our transfer specialists and design experts are available to assist you.